FAQ's

Tables and Chairs

Tables and chairs are included and can be set up however you choose. Tables are 8 ft. rectangle and chairs are white polyresin.  White linens are included in wedding packages and may be rented for other events.  

Clean Up Responsibilities

Please throw all of your trash in the trash containers.  Please DO NOT put trash in the canisters without a trash bag or overfill trash containers.  Extra trash bags are provided for you.  

Sweep any large messes 

Leave linens on tables

Remove any decor items that belong to you.  You are welcome to leave things you don't want to keep, we will store it and let another couple enjoy it.  Please do not take anything rented or borrowed from The Tin Ceiling.  There will be charges for any missing items including decorations, linens, chairs...

Leave the rest to us!

Decorating

Please use command strips to hang anything you choose, but no nails, tacks, tape.  There will be a charge for any damage done by use of those items.  Even tape can leave a residue that requires painting. Please let anyone helping you decorate know this as well.  If you have any questions, just shoot us an email, call, or text.  

Please leave all rented items on a table and we will take care of returning.  If possible, we would like to go over the list with whoever is cleaning up for you after the event so we can help find everything to avoid any additional charges for you.   

Furniture 

If there are any furniture items that you would like to be moved other than the tables and chairs, please let us know and we will be happy to help with that.  Many of the furniture items are antiques and not replaceable.  We would prefer to take on that responsibility and not have our guests liable for any of that. ​

Kitchen

You are welcome to use the kitchen and any appliances.  We ask that you wash and dry anything you are borrowing and just leave on the bar or in the kitchen area.  We will take care of putting things away.  If you can't find something you need, let us know and we can try to get one for you.

Accessibility 

The building is handicap accessible and does have an accessible bathroom.  There is a ramp to get up on the sidewalk right in front of our building.  There is another accessible ramp up the street.  

Parking

Street parking is available but limited in close proximity to venue on Main St. There are other areas to park, but do require some walking.  Be sure to ask about this on your tour if you have questions.  We recommend having someone in charge of parking.  Parking attendants may be available for hire through us based on availability.  

Candles

Electronic candles only please. Birthday cake candles and small floating candles inside holders with water will be the only open flame allowed.   

Vendors

You can use any vendors you choose.  We are happy to partner with and offer discounts through some of the vendors listed below.  We included some of our recommendations and favorites as well as local businesses. 

Availability

We work full time jobs outside of the venue, but will make every effort to answer questions promptly.  The quickest way to reach us is text message or Facebook Messenger.  Email may only be checked once per day, so allow 24-48 hours for a reply. You are welcome to call, but please leave a message if we don't answer and we will return your call as soon as we can.  Please contact us between the hours of 8am and 10pm any day.  We have several team members that work with us that will be able to answer questions, return calls, and schedule tours as well.  We will have someone on site or able to answer immediately on your event day. 

Payments

$500 deposit is required at time of booking for bookings totaling $1000 or more.  Otherwise 50% is required at time of booking. We can accept cash, check, credit card, Venmo, PayPal.  There will be a fee for all returned checks and booking date will not be held until payment clears. 

A credit card will be required even if you are not paying with a card to have on file in case of damages or loss of property.  

Remaining balances will be due 6 weeks prior to date of event.  

In case of bookings made with a date less than 6 weeks out, full payment will be required at time of booking.

I'm sorry, but no refunds will be offered or downgraded packages (2 day to 1 day for example) Upgraded packages will be allowed based on availability. 

Alcohol

Only professional mobile bar services will be allowed.  You must hire a reputable bartending company. Google search "bartending near me" to find companies. Only beer and wine will be allowed, no hard liquor.  There will be a fee of $400 if you want to have alcohol at your event.  Even if you and your guests drink responsibly, there is increased cleaning and liability.  Please follow laws and ensure your guests do as well.  

Damages or Lost/Stolen Property

Accidents happen.  We make every effort to decrease your liability and ours.  If you follow rules on decorating and not moving the antique furniture, this will greatly reduce the risk of damaging something.  If something happens, please just let us know and we will work with you on getting repairs.  It's very sad, but people steal things.  Unfortunately, you will have to be responsible for yourselves, family, and guests to not take things that don't belong to them. We want to have beautiful things you can use to decorate with and want each bride or customer to have the same.  We do require a credit card on file to cover significant damages or missing property.  

Local Stores, Restaurants, and Services:

Dollar General

Pennington's Grocery Store

Queen Bee Florist

Barber

Hair Salons

Photographers

DJ, Photo Booth

Mama Loca's Mexican - may cater-subject to availability

Lucky Star Chinese

Eagle Stop Convenience Store (serves food)

Nails

Ash Grove Pharmacy

Farmhouse on Boone Cafe

Maple Lane Bakery and Cafe

Ash Grove Library

Odds & EndTables

Flea Markets

OMB Bank

Our Favorites

Photographers:

Fealty Design and Imagery (in house photographer)

 

Photobooth:

All That Music

 

DJ:

All That Music (in house DJ)

Catering: 

Maple Lane Catering in Ash Grove, MO
Happy Chef Springfield Mo

Los Cabos  Springfield MO (full service catering, not just Mexican dishes)

Bambino's Italian Springfield MO

Coffee: 

Singularity Coffee- local family owned coffee company that can do coffee service for your wedding.  

Hair and Makeup:

Anjuli Mills (Limelife makeup products)

Kathryn Ballard Beauty (Seint makeup Products)

KKD Beauty Cafe Hair & Makeup

  • Grey Facebook Icon
  • Grey Instagram Icon

tinceilingevents@gmail.com

Tel. 417-425-0100

123 W. Main Street Ash Grove, Missouri 65646

© Website designed by: Sierrah Hankins